Frequently Asked Questions

1. How can I place an order?

Choose your preferred product, add it to your cart, and proceed to checkout. Follow the instructions to enter your shipping and payment information.

2. How long does shipping take?

Shipping time depends on your destination and selected shipping method. Please see our Shipping Policy for current estimates.

3. Can I track my order?

Where tracking is available, tracking information will be provided after your order has been shipped.

4. Can I return my order?

Eligible products may be returned within the applicable return period. Please review our Return & Refund Policy before sending anything back.

5. What if my item arrives damaged?

Contact us as soon as possible with your order number and photographs of the damaged item.

6. Can I cancel my order?

Contact us as soon as possible after placing your order. Cancellation may not be possible once processing or shipping has begun.

7. How can I contact Supra Living?

Email us and include your order number when contacting us about an existing order.

8. Do you offer international shipping?

Shipping availability depends on the destination and the products ordered. Available destinations and shipping options are shown at checkout.